hosted voice pbx telephony

Voice Services

Polycom VVX550We know that you need a comprehensive telephony system to meet the needs of your growing business. At Envoi Networks, you don’t have to compromise on features to meet your budget because our solutions can actually keep up with your business! We focus on quality and reliability and we built an infrastructure that is highly scalable in order to deliver headquarters-level functionality to every remote employee and every satellite office!

Our cloud-based hosted telephony solutions are easy to manage, cost effective to deploy and offer incredible features and functionality!

Hosted Voice/PBX Telephony

Polycom VVX550

We know that you need a comprehensive telephony system to meet the needs of your growing business. At Envoi Networks, you don’t have to compromise on features to meet your budget because our solutions can actually keep up with your business! We focus on quality and reliability and we built an infrastructure that is highly scalable in order to deliver headquarters-level functionality to every remote employee and every satellite office!

Our cloud-based hosted telephony solutions are easy to manage, cost-effective to deploy and offer incredible features and functionality!

Envoi Network's IT experience is the driving force behind our hosted VoIP and PBX infrastructure. We have the experience to ensure clarity of sound and our business mission delivers the advantages, capabilities and cost savings of business quality VoIP. Our infrastructure ensures reliability and quality and we go above and beyond with our responsiveness to customer service. That's what sets Envoi Networks apart from other VoIP providers.

We have been working very hard on our new enterprise VoIP & PBX platform and we are happy to announce the arrival of our new EnVoip platform.  We now offer an End-to-End managed solution that extends our Service Level Agreement (SLA) all the way to our customer’s premise and we can offer solutions that will guaranty our QoS (Quality of Service) and Uptime Guarantee up to 99.999%.  We can also work with you to find the lowest priced Internet Connectivity available in your area with added redundancies such as a Business Continuity Plans and Disaster Recovery Solutions.  So you no longer have to worry about downtime or service interruptions.    

We are now offering our 2X promotion where we are giving our customers FREE Polycom VVX301 and VVX401 phone rentals and including ALL of our Premium Features in our plans!  This means that all of our customers will receive:

Poly Phone New.png  FREE Polycom Phone Rental with Assurance & Advance Replacement:  Included in our plans are the premium Polycom phones which are the market leader in VoIP phones.  You get a choice of the VVX301 or the VVX401 phones based on the term you choose. 

Money Bag.png  FREE Unlimited Minutes Calling:  This includes calls to the US Lower 48 States, Puerto Rico and most of Canada

No Busy Phone Line.png  FREE No-Busy Phone Lines:  This option allows you to have all the lines you need to make sure you and your customer never receive a busy tone and you can have extra lines to use with your free Conference Bridge and Call Center/Call Queue features.

Ring Anywhere-2.png FREE Ring-Anywhere Feature:  You no longer have to be in the office to answer your phones.  With Ring-Anywhere, incoming calls can be answered on your desk phone, additional softphone or your alternate cell or landline phone.  Once you answer form one device, the others will stop ringing.  However, we don’t stop there, our system holds on to your call in case you need to record it or transfer it back from your cell phone to your desk phone or any other destination.

DID.png FREE DID/Phone Number per Extension:  With each user extension, we give a free local US or Canada DID/Phone Number so each person can have their own direct number at no extra cost.

IVR.png FREE IVR/Auto-Attendants:  Program as many calling trees necessary to make sure your business runs efficiently.  Set up an Office Hours, After Hours, Holidays and other informational IVR’s at no extra charge.

Analytics.png FREE Call Analytics:  With this option, you can run reports and analyze all calls to make sure your business is running smoothly and know how your calls are managed throughout the office.  Advanced analytics options are also available for an additional low monthly cost.

Support.png FREE White Glove Support & Software Upgrades:  Your organization will receive continued premium on-shore support of your hosted VoIP & PBX system.  Our trained staff will immediately assist you by phone or through our email ticketing system. We will also train you and give you access to the EnVoip portal so you can make changes on your own. Our system is always being updated and improved and you will automatically receive our software updates.

Control Panel.png FREE Operator/User Control Panel:  You will have access to the EnVoip Control Panel that will allow you to see who is on the phone, transfer calls by dragging and dropping extensions, dial outside numbers, listen to messages and many other features.

Conf Bridge.png FREE Conference Bridging:  Each user will have their own conference bridge with no per-minute charge with added advanced features.

Call Center.png FREE Call Center/Call Queues:  Allows you to setup and manage Call Queues and Agents and the system will automatically place calls in a queue, enabling operators/agents to handle multiple incoming calls.  

Recording.png FREE Call Recording:  Enterprise call recording services are available and can be set by extension, hunt groups or numbers.  Recordings can be accessed through the EnVoip portal, listened to by phone, downloaded for permanent storage or emailed automatically after each call.

Intl Call.png FREE International Calling to 50 Countries:  Aside from receiving very low International calling rates, you can make free calls to over 50 countries, which includes most landlines and some cellular services.  Free countries include United Kingdom, Germany, France, China, Mexico, India, Brazil, Taiwan, South Africa and many others. Please refer to Envoi Networks’ Int’l rate deck for full details and to determine the Country and City codes of included routes.

We will be happy to discuss these options with you so contact us and we will offer you a No-Obligation quote and a Free Internet Connectivity survey for your area. 

 

EnVoip™ Phone/PBX Features

In addition to the general advantages of a Hosted Cloud-based system that include affordability, scalability, ease of use and mobility; our EnVoip Platform provides management tools that will help you run your business efficiently.  Our Detailed Call Analytics allows you to evaluate and study your call volume so you can efficiently manage your calls using our Intelligent Call Routing features. We also deliver options such as Call Recording, Conference Bridging, Call Center/Call Queuing, Unlimited Telephone Lines and many other features, all at NO EXTRA COST!  Please see EnVoip’s Enterprise Hosted PBX full feature list below: 

-Telphone Options.pngTelephone Options 

  • 3 Way Calling
  • Auto Attendant/IVR
  • Call Center/Queuing
  • Caller ID/CNAM 
  • Call Transfer
  • Class of Service 
  • Click to Dial
  • Control Panel 
  • Distinctive Ring
  • E-911 Service
  • Features Codes
  • Holiday Settings
  • Hunt Groups 
  • Intercom
  • International Calling
  • Music on Hold
  • Name Directory
  • Online Account Management
  • Proactive Monitoring
  • Screen Popup
  • Sound File Imports 
  • Speed Dialing
  • Time Groups
  • Toll Free Numbers 
  • Voicemail 
  • Voicemail Indicator
  • Voicemail to E-mail
  • Web Portal Access

-Call Management.pngCall Management

  • Anonymous Call Block
  • Busy Phone Field
  • Call Blocking
  • Call Forwarding
  • Call History
  • Call Hunt Groups
  • Call Monitoring
  • Call Pattern
  • Call Queues
  • Call Que Status
  • Call Recording
  • Call Tracking
  • Call Waiting
  • Caller ID Block
  • Caller Announcement

-Bus Features.pngBusiness Features

  • Announcement Hotline
  • Auto Billing
  • Auto Provisioning 
  • Bulk Dialing 
  • Call Center Functions
  • Call History
  • Call Monitoring
  • Call Recording 
  • Conference Calling
  • Conference Bridge
  • Conference Invite
  • Dial by Name Directory 
  • Enhanced 411 Listing
  • Extension Dialing 
  • Fax to Email & to Fax Machine
  • New Local DID
  • New Toll-Free DID
  • Number Porting
  • Online Accounting
  • Overhead Paging
  • Page Group
  • Pickup Groups
  • Receptionist Console
  • Remote Access
  • Simultaneous Ring
  • SIP Trunking
  • Time Route Calling
  • Voicemail Distribution

-Mobility.pngMobility

  • Android/iOS App
  • Boomerang Calling
  • Cell to Phone Transfer
  • Find-Me-Follow-Me
  • Desktop Call Assistant
  • Hoteling
  • Outlook Integration
  • Ring-Anywhere
  • Softphones
  • Virtual Numbers
  • Virtual Telephones
  • Web Faxing

Premium International Calling

GlobeOur International Premium Calling provides the highest quality voice termination via direct routes and carefully selected suppliers, with higher-than-market-level Answer Seizure Ratio (ASR) and Network Effectiveness Ratio (NER). By accessing international points located in various countries and using advanced features such as guaranteed CLI and roaming, we at Envoi Networks can provide world-class service at our very competitive prices.

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SIP Trunking & PRI

SIP EthernetAt Envoi Networks, we understand that you may already have invested in communications infrastructure. Perhaps you've installed an on-premise PBX system but now want to take advantage of the additional features and flexibility of VoIP. We can help you. By deploying a SIP (Session Initiation Protocol) Trunking service through Envoi Networks, you'll be able to send your voice traffic over the internet.

  

  • Lower your monthly invoice: Never pay long distance fees for US & Canada calls again
  • Keep your current numbers (number porting fees apply)
  • Save over traditional PRIs (the equivalent of a T1 circuit) and POTs (plain old telephone) lines

There are many more benefits!

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