We own our own IPs which means we can connect with multiple carriers—providing better service that is agile enough to respond to day-to-day (and second-to-second) conditions.
The servers and technologies supporting our cloud-based services reside in the nation’s premier Tier 3+ datacenter: Equinix – Washington DC data center in Ashburn, VA to ensure you have the highest levels of uptime reliability (99.999%), physical security, power availability and infrastructure flexibility. Our servers and network are n+1 redundant. Our server architecture is based on a cluster design, which increases the redundancy of our network. Further, all servers have built-in redundancies as well as a hot spare standby.
We are highly adaptable because we operate on open source solutions so that you can have the phones and headsets you want, eliminating the expense of proprietary equipment and maintenance contracts.