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Do Schools and Universities Benefit from VoIP?

Do Schools and Universities Benefit from VoIP?

Do Schools and Universities Benefit from VoIP?

voip school university

Individuals and businesses have enthusiastically embraced VoIP Solutions. It is simply because the major cost savings in moving from a tolled PSTN network to toll-free internet connections for some people. There are, of course, other advantages in terms of improved operational procedures and customer service standards.

A popular inquiry is whether VoIP Solutions make a beneficial contribution, especially in the educational sector. The answer is a confident YES, and it’s not just for education. Any campus setup with multiple buildings or sites will profit from them.

VoIP on Campus

Schools and Universities, like any other enterprise, are managed with an HR department, Financial team, Procurement officers, and other essential business functions. These teams are supported by education-specific features such as curriculum development and student management. Other services that may be offered include postgraduate support; residence management; meal bookings; among others.

Call Management

Every educational institution’s success depends on its students. At the beginning of every academic year, there is a flurry of activity as old and new students are registered and put into courses. VoIP can provide advantages in various forms:

  • With calling/hunting groups, promptness is key to handling incoming calls. Additionally, Pickup allows for staff members at unattended desks to take calls when the intended recipient is absent.
  • With SIP technology, VoIP calls can be made through a smart device app, which is useful for times when you’re on the go and need to be contacted. If you’re within campus WiFi range, implementing this system guarantees that staff are always contactable.
  • Occasionally, an event must be broadcast in several locations. A typical example is a graduation ceremony taking place on one campus that is streamed to all other campuses. For graduations completed remotely, this is becoming more significant.

Collaboration

  • Students are increasingly using social media to access their e-learning courses and materials. For many students, having a smart device and being able to connect to social media is essential for their education.
  • Many professors are now using WhatsApp and other similar platforms to communicate with their students. Additionally, students are submitting assignments online and working together on social media for assigned tasks.
  • In many nations, there are educational networks that link primary and secondary schools, as well as colleges and universities. Over that network, academic and non-academic personnel can interact with each other easily on a one-on-one and group basis using VoIP and video conferencing.

Safety and Security

Many businesses are concerned about safety and security. Students and personnel can utilize an emergency contact on their smart device if SIP and VoIP are linked to a WiFi network. If they need help, this number is readily accessible to call for assistance.

Utilizing VoIP Solutions in an educational setting is a smart move that will benefit the school in more ways than one. In addition to saving money, it also improves communication among staff and students, as well as creates opportunities for the institution to partner with other schools.

Envoi makes VoIP telephone service a convenient and versatile option for our clients. Contact us today and learn more about what we can offer you and your business.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Envoi Services

The Difference Between VoIP Hard Phones and Soft Phones

The Difference Between VoIP Hard Phones and Soft Phones

The Difference Between VoIP Hard Phones and Soft Phones

VoIP has experienced a surge in popularity in recent years, both at work and as a personal communications tool. The benefits are so significant that going VoIP is an obvious choice for both individuals and businesses, particularly given the significant cuts in long-distance communication expenses.

Here’s what you should know about VoIP hard phones and soft phones:

What Are Hard Phones?

A hard phone is a device that connects to a home or business network and looks like an old-fashioned dial phone. It has the same buttons and handheld receiver as a conventional analog phone, but it features a graphical display or touchscreen instead of mechanical keys. Desktop computers or specialized versions for certain workplaces, such as handsets in a factory floor environment for workers wearing gloves, are available.

A hard phone is a tiny computer that runs software to provide essential functionalities, similar to a PC. With VoIP systems, you may access all of the features.

What are Soft Phones?

A softphone is a type of software-based smart device that imitates the functions and features of a hard phone, usually using a visual screen that looks like a hard phone.

It’s likely to have voice assistance, and it’s conceivable that video will be supported as well. Some businesses, such as call centers, may require headsets. If the smart device is a mobile smart device, SIP compatibility is necessary.

The Difference Between Them

The capabilities of hard and softphones are comparable, with the exception that mobile flexibility is limited to hard phones. Hard phones are firmly attached; whereas softphones might be mobile if linked to a mobile smart device.

The differences between these two types of phones are determined by the location and usage. Static hard phones are for employees who do not require mobility. Traditional handset users choose static hard phones because they want the look and feel of a regular phone. Staff that require continuous VoIP connection, regardless of where they are inside or outside the workplace, should use mobile platforms instead.

At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Envoi Services

The Best Time to Upgrade Your Phone Technology

The Best Time to Upgrade Your Phone Technology

The Best Time to Upgrade Your Phone Technology

voip phone service

As a result of the epidemic, many organizations have moved to a work from home and remote access style. This has led to many adjustments in internal corporate structures as they implement VoIP or Cloud Phone systems. Here’s why it’s time to move away from your outdated phone system.

WFH and Remote Access

You have a lot of e-commerce work, but you’re already seeing an increase in the number of online jobs. You’ll also need to ensure that your clients have access to important systems. Your existing infrastructure is costly and energy-consuming to maintain.

Costly Equipment Upgrades Are Needed

New and enhanced security software and hardware are required to manage the WFH and remote access connections. Perhaps your firm’s website requires an upgrade in order to grow its internet presence. They have both economic and resource ramifications.

Using an MSP will pass on the equipment and software expenses, as well as their assistance when it comes to preparing for the Cloud migration. 

Support Resources Are Needed Elsewhere

You’ll need software to help you update the website and move over to the new CaaS system. They may be on-site, but they are currently supporting the legacy VoIP and apps environment.

If you wish to use a MSP to implement your new CaaS systems, you may do so without disrupting your existing operations.

Updated Disaster Planning

There’s a lot at stake if the company’s online systems go down for any reason. There’s also a good chance that your Internet connection will be lost during the shift to the Cloud. It is critical to have backup connections with your MSP in case of an outage.

Future-Proofing

The move to an online existence is frequently just the beginning of several company changes that will occur over time. Moving to the Cloud now allows you to address future difficulties without requiring major modifications to your internal infrastructure.

At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Envoi Services

7 Advantages and Disadvantages of VoIP

7 Advantages and Disadvantages of VoIP

7 Advantages and Disadvantages of VoIP

hosted voice Bethesda

VoIP, or Voice over Internet Protocol, has several advantages for a business seeking to lower expenses and improve call quality. Every technology has its own limits, though. Here are some of the benefits and drawbacks of VoIP:

Advantages of VoIP

Remote Work Savings

VoIP allows workers to work from anywhere by connecting them to the company’s phone system. It also includes additional mobile features that traditional phones do not have, such as auto-attendant, call waiting, group calling, and real-time video conferencing.

Reduced Cost

Businesses can save a lot of money by switching to VoIP technologies. By more than 50% in certain cases, adopting VoIP systems can help you save on your phone bills. The cost savings will differ based on the VoIP service you select and your company’s needs.

PBX Cost

A PBX, or private branch exchange, is a costly on-site, physical hardware that connects traditional landlines inside a company. VoIP phone systems assist with the elimination of excess equipment by utilizing a high-speed connection.

Scalability

VoIP may be used to host high-quality, large-scale conference calls. Users can be added or removed as needed. VoIP is a wonderful tool for startup companies wanting to find a phone system that will help them grow.

Disadvantages of VoIP

Latency

Latency can cause issues when making calls over a VoIP phone system. When there’s a poor internet connection with limited bandwidth, latency difficulties occur. A VoIP router requires a specific VoIP router that has been created especially for this purpose in order to operate effectively and give voice traffic precedence above data.

Relies on Internet Access

A dependable internet connection with adequate bandwidth is required. Poor internet connectivity can have a negative influence on the quality of calls and the total VoIP service. Furthermore, your company’s bandwidth needs will be determined by the number of simultaneous calls.

Security Issues

VoIP has its own set of security issues, including phishing, identity and service theft, spam, and viruses and malware. However, by utilizing IP technologies such as encryption and enhanced identification management, you can protect your VoIP conversations.

At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Why Your Business Needs EnVoIP and Microsoft Teams Integration

Why Your Business Needs EnVoIP and Microsoft Teams Integration

Why Your Business Needs EnVoIP and Microsoft Teams Integration

microsoft teams integration

For those of you who aren’t using or haven’t tried Microsoft Teams, you’re missing out on a highly effective collaboration and communication solution. Microsoft Teams is a multi-platform software that allows your staff to stay organized while having discussions—all in one place.

Teams has desktop and mobile apps that allow you to text, video conference, group chat, and voice call with ease. You can move from your workplace to the road to your home without any interruption or faults.

Unified Communications Made Simple

Microsoft Teams is being used by more and more businesses for internal staff communications, video conferencing, and file sharing. EnVoIP now offers complete integration with Teams to deliver a full Unified Communications solution that can make voice calls, transfer calls from your landline to cell phone to desktop software – all within the Teams app.

You can take advantage of existing connections with calendars and contacts that you may already use in Microsoft products. It’s not necessary to search for figures in one location to make calls elsewhere. On an incoming call, EnVoIP phone integration will alert your desk phone, softphone, or mobile app while it is ringing.

Track Call History

Our system is able to keeps track of calls and maintain accurate call history even if you make or receive calls inside the Microsoft Teams environment. You can view your phone history using EnVoIP Analytics. Even if you take or make calls in the Microsoft Teams environment, our system is capable of tracking and recording calls.

Record Calls and Access Recordings

You can review and access call recordings from within the EnVoIP portal, so you’ll be prepared when important moments arise. Even as you make calls using the Teams app, EnVoIP captures all phone calls automatically.

Works Anywhere

With Teams integration, EnVoIP is embedded directly into the Microsoft Teams UI. The integration works on all web browsers and devices, including tablets, smartphones, and PCs.

EnVoIP with Microsoft Teams integration allows you to be productive from anywhere, whether on the road, at home, or from your office desktop. In today’s business world, Teams integration makes sure that your staff is constantly connected in all ways necessary.

Contact us today and find out how your business can benefit from MS Teams integration!

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

Categories
Envoi Services VoIP

5 Reasons Why Construction Companies Need VoIP

5 Reasons Why Construction Companies Need VoIP

5 Reasons Why Construction Companies Need VoIP

construction phone

Are you looking for the best phone service for construction? Construction companies can now build state-of-the-art buildings and infrastructure faster than ever before. Here are five great reasons to consider a VoIP phone for a seamless work environment.

HD Audio Clarity

A VoIP company can provide the best construction phone service thanks to its ability to deliver consistently accurate and dependable voice technology. Your team members will be able to talk to one another wherever they go, even on a noisy construction site. Your foreman can stay in touch with the crew at all times and they will always hear his instructions clearly.

Stand-Alone Communications

New construction frequently takes you far from a stable phone signal. Dead zones and missed calls are always inconvenient for everyone, but they may end up costing you a lot of money in the building trade.

Because you’ll have a direct link to all of your team members both on and off the job site with this VoIP solution, it’s the finest phone for construction. You won’t have to worry about dropped calls or roaming costs, either. In the field, your workers will enjoy all of the features of basic smartphone service and can communicate directly with everyone on the network.

Scalability

VoIP services also give you the ability to add or remove users to your network easily. You won’t need any special equipment, and you won’t have to wait for a technician to come out and install a new phone line. You can immediately connect new workers to your VoIP network and get them working.

Enhanced Mobile Collaboration

VoIP is a versatile way to tie together all of your disparate communications systems. In addition to making team members and clients easy to contact by phone, it includes a number of integrated features that help you run your business. You can video conference with any desktop or mobile device, exchange detailed documents in real time with remote team members, and simultaneously teleconference up to 30 locations.

Our approach to increasing workplace efficiency at Envoi makes VoIP telephone service a convenient and versatile option for our clients. Contact us today and learn more about what we can offer you and your business.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Envoi Services VoIP

Is a VoIP Service Right for Your VA Business

Is a VoIP Service Right for Your VA Business

Is a VoIP Service Right for Your VA Business

hosted voice Bethesda

A VoIP phone service can be a great choice for businesses of all sizes. But is a VoIP service right for your business in Virginia? In this blog post, we will discuss the benefits of using a VoIP phone service and how it can help your VA business grow.

What is a VoIP phone?

A VoIP phone is a telephone that uses built-in IP technology and is used along with a VoIP service that allows you to send and receive calls. VoIP phones are similar to traditional landlines except it uses a different underlying technology.

How to select your VoIP phones

There’s a VoIP phone for every job! Choosing the right VoIP phone isn’t as difficult as you might believe. You may get started by answering a few questions:

Who will be using VoIP phones?

An executive might need several line appearances for conference calls but a manager may need a VoIP phone with the ability to pick up, transfer, and take several calls at once. Determining the role can help you narrow down the options, and then you can decide what features you need for your users.

What’s the typical call volume?

The amount of line appearances your VoIP phone should have is determined by the amount of typical daily calls. Typically, three to five lines will be enough for an average office, but more than ten lines might be required for receptionists and operators.

What’s your budget?

Though price should not be the most significant aspect to consider when choosing an VoIP phone, it is critical that you have a budget in place. A budget will also force you to assess which features and functions are crucial to you.

Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you and your remote workers.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

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Envoi Services

How Unified Communications Improves Customer Service

How Unified Communications Improves Customer Service

How Unified Communications Improves Customer Service

unified communications

While there are many call centers and service departments that have switched to VoIP, integrating other unified communications can also improve the experience. Unified communication offers a high level of customer service and tools like instant messaging, email, and phone, employees can communicate and solve issues faster. Here are four ways UC can benefit you:

Answer questions quickly

With unified communications, clients can choose their preferred method of communication, so requests are processed much faster. Collaboration between customer service representatives and experts becomes faster and more efficient too!

Help customers find the correct product

Unified communications helps to break through different barriers of communication by connecting prospects with key in-house experts. These experts can then guide prospects to the right products and suggest other complementary products and services available.

Leverage remote agents

With the ability to work remotely, many companies are offering more flexibility to their employees. Unified communication uses ‘presence information,’ which notifies representatives about the availability status of another worker. This is important so that no one wastes time trying to contact someone who isn’t available.

Improved audio quality

Poor audio quality can leave problems unsolved and questions unanswered. Unified communication wideband sound helps phone calls run smoother, improve customer satisfaction, and increase the chance to sell.

At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

Categories
Envoi Services

3 Features You Need On Your Work Laptop

3 Features You Need On Your Work Laptop

3 Features You Need On Your Work Laptop

work laptop features

In today’s working atmosphere, laptops see a lot of daily use. While laptops for a business are more expensive overall, the extra cost means you’re getting a higher-quality product. If you’re considering getting new laptops for your work space, it’s important to consider other features that will contribute to the longevity of your devices.

Durability and Portability

A business-grade laptop is designed for long periods of use compared to other consumer models. They’re also usually made of a more durable material like magnesium or carbon alloy with a polycarbonate shell. A business laptop should be lightweight especially since most professionals today are always on the go.

Hard Drive and Speed

When it comes to the latest software programs, you need an abundant system memory. Your work laptop should have at least 8GB of RAM with SSD storage. This will allow for fast access and transfer of data, especially with several large files open at the same time. The latest Intel Core CPU generation processor is also a necessity for business laptops.

Customization and Connection

Since each business is different, buying laptops in bulk can mean that you’re paying for features that you don’t really need and not getting the ones you do need. Some laptops allow you to pre-configure image loads, asset tagging and personalized BIOS settings. Also consider the HDMI, headphone jacks, SD cards, and USB ports if your business requires specific features. 

Envoi Networks, Inc. is a premier communications & technology company here to increase productivity, raise efficiency, and deliver cost savings to your business. Contact us today and learn more about what we can offer you and your remote workers.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.

Categories
Envoi Services

Follow These Steps to Protect Your Vulnerable Data

Follow These Steps to Protect Your Vulnerable Data

Follow These Steps to Protect Your Vulnerable Data

computer hacker

Malware and ransomware is a problem for both individuals and companies alike. Don’t leave your data exposed! Follow these simple steps instead to protect crucial data and reduce the chances of it falling into the wrong hands.

Use cloud services

The cloud is a reliable way to store all of your data safely. Cloud providers offer data protection through AI technology and implementing automated workflows. This also helps to reduce internal workloads, and let staff to focus on best practices to ensure business continuity.

Use external protection

External hard drives are easy to use and are a great solution when you’re migrating old data off an old device or a device that might have low storage capacity. You can also use cloud storage as external protection thanks to its on-demand archive capabilities.

Use reminders and backups

You don’t have to stress about losing any vital information either. Thankfully there is backup software available as well as built-in backup programs to frequently protect new data, documents and files.

At Envoi, we offer superior levels of expertise to organizations in the field of communications and other tactical services. Contact us today and learn more about what we offer.

For MORE about Envoi

Envoi Networks, Inc. is a premier communications & technology company located in the Northern Virginia area, offering Cloud Telephony & Faxing, Internet Data Connectivity Services, Unified Communications and other technology related services to all types of organizations. Our goal is to offer solutions that will increase productivity, raise efficiency and deliver cost savings to our customers.

If you are not already experiencing the benefits of working with Envoi Networks, please reach out to us by phone 888-978-9464, by email at info@envoi.com, or utilize our simple quote form on this page.

Get a Free Quote

Envoi Networks is pleased to offer no-cost, no-obligation quotes for business class phone service and systems, along with an array of other communications services. Please provide your contact information below, and one of our experts will contact you to get your quote done right away.